Explore Vlora (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services.

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1. Information We Collect

We collect and process the following types of personal data:

1. Personal Information You Provide:

   • Full name

   • Email address

   • Phone number (including WhatsApp number if provided)

   • Travel preferences (e.g., accommodation type, budget, activities, arrival/departure dates)

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1. Automatic Data Collection:

   • IP address

   • Browser type and version

   • Pages viewed and actions taken on our website

   • Cookies and tracking technologies

2. Third-Party Data:

   • Information shared by third-party service providers (e.g., booking details, payment confirmations).

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2. How We Use Your Information

We use your information for the following purposes:

1. To Provide Services:

   • Process your trip requests and connect you with service providers (e.g., accommodations, tours, rental cars).

2. To Communicate with You:

   • Respond to inquiries, send booking confirmations, and provide personalized itineraries.

3. Marketing and Promotions:

   • Send newsletters, promotional offers, and updates if you’ve opted in to receive marketing communications.

4. Improvement and Analytics:

   • Analyse website usage and improve our offerings.

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3. Sharing of Your Information

We share your personal information with:

1. Service Providers:

   • Accommodations, transport companies, tour operators, and other providers necessary to fulfil your booking.

2. Third-Party Platforms:

   • Payment processors or other systems integrated into our services.

3. Legal Requirements:

   • When required by law or to protect our legal rights.

4. Business Transfers:

   • In the event of a merger, sale, or business reorganization.

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4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences in your browser settings.

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6. Your Rights

As a user, you have the following rights regarding your personal data:

1. Access and Rectification:

   • Request access to the personal data we hold about you and correct inaccuracies.

2. Data Deletion:

   • Request that we delete your personal data, subject to legal obligations.

3. Marketing Preferences:

   • Opt-out of receiving marketing emails by clicking the “unsubscribe” link in our communications.

4. Data Portability:

   • Request a copy of your data in a structured, machine-readable format.

To exercise your rights, please contact us using the details below.

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7. Retention of Data

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

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8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

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9. Changes to This Privacy Policy

Explore Vlora reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

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10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

1. Phone: +355683280588

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By using Explore Vlora’s services, you agree to the terms of this Privacy Policy.