Welcome to Explore Vlora! By using our services, you agree to the following terms and conditions. Please read them carefully.

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1. Introduction

Explore Vlora (“we,” “our,” or “us”) is a Destination Management Company operating in Vlore, Albania. We connect travellers with various service providers, including accommodations, rental car services, airport transfers, tours, and other related services. These Terms and Conditions govern your use of our website, booking platform, and any services we offer.

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2. Role and Responsibility

1. Service Intermediary:
   Explore Vlora acts as an intermediary between you (the traveller) and service providers (accommodation providers, car rental agencies, tour operators, etc.).

2. No Direct Responsibility:
   We are not responsible for the actual delivery of services provided by third-party providers. Any issues or disputes must be resolved directly with the respective service provider.

3. Accuracy of Information:
   While we strive to ensure the accuracy of the information on our platform, Explore Vlora cannot guarantee the completeness, reliability, or accuracy of details provided by third-party service providers.

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3. Booking and Payment

1. Booking Confirmation:
   Bookings made through Explore Vlora are subject to availability and confirmation by the service provider.

2. Payment Terms:
   Payment details, including methods, deposits, and cancellation policies, vary by service provider and will be outlined at the time of booking.

3. Currency and Pricing:
   All prices are quoted in Euros (€) unless otherwise specified. Prices are subject to change based on provider adjustments.

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4. Cancellations and Refunds

1. Provider Policies:
   Each service provider has its own cancellation and refund policy, which will apply to your booking. Please refer to the terms provided during the booking process.

2. Explore Vlora’s Role:
   Explore Vlora is not responsible for cancellations or refunds but will assist in facilitating communication between you and the provider where possible.

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5. Traveler Responsibilities

1. Accurate Information:
   You are responsible for providing accurate and up-to-date information during the booking process.

2. Compliance:
   You must comply with the terms and conditions of the service provider, including but not limited to check-in times, age requirements, and local regulations.

 

6. Liability

1. Limitation of Liability:
   Explore Vlora is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or from service failures by third-party providers.

2. Force Majeure:
   We are not responsible for delays or cancellations due to events beyond our control, such as natural disasters, pandemics, or government restrictions.

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7. Intellectual Property

All content on the Explore Vlora website, including text, images, and logos, is protected by copyright and may not be reproduced or distributed without written permission.

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8. Privacy Policy

Your personal information is collected and used in accordance with our Privacy Policy. By using our services, you consent to this usage.

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9. Amendments

Explore Vlora reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our services indicates acceptance of the updated terms.

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10. Governing Law

These Terms and Conditions are governed by the laws of Albania. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts in Vlore, Albania.

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11. Contact Us

For questions or concerns about these Terms and Conditions, please contact us at:

1. Phone: +355683280588

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By using Explore Vlora, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.